Privacy policy

Refund & Return Policy

Thank you for shopping with us! We want you to love your bracelet and have a great experience.

Returns

We accept returns within 14 days of delivery. To be eligible for a return, the bracelet must be:

• Unworn and in its original condition
• Free from damage, stains, or signs of use
• Returned with its original packaging, if applicable

Non-Returnable Items

For hygiene and personalization reasons, custom, personalized, or worn bracelets are not eligible for return or refund unless they arrive damaged or defective.

Refunds

Once we receive and inspect your return, we will notify you whether your refund has been approved. Approved refunds will be issued to your original payment method. Please allow 5–10 business days for the refund to appear, depending on your bank or payment provider.

Damaged or Incorrect Items

If your bracelet arrives damaged, defective, or you receive the wrong item, please contact us within 48 hours of delivery and provide photos of the item and packaging. We will work with you to provide a replacement or refund.

Return Shipping

Customers are responsible for return shipping costs unless the item was damaged, defective, or sent incorrectly.

Exchanges

We offer exchanges for eligible items within 14 days of delivery, subject to availability.

If you have any questions about a return, please contact us before sending your item back.

Morgenbraceletshop@gmail.com